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Usage: 84%
Conversations
View and analyze all conversations handled by your AI agents.
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| Time | Agent | Channel | Duration | Outcome | Sentiment | Version | Action |
|---|---|---|---|---|---|---|---|
|
Oct 24, 14:22 2 minutes ago |
support_agent
Customer Care Pro Voice ID: Alexa-HD |
call
Phone (Twilio)
|
04:12 | Completed |
Positive
|
v2.4.1 | play_arrow |
|
Oct 24, 13:45 40 minutes ago |
shopping_cart
Sales Assistant Voice ID: James-Studio |
chat
Web Chat
|
12:35 | Escalated |
Neutral
|
v2.4.0 | play_arrow |
|
Oct 24, 12:10 2 hours ago |
support_agent
Customer Care Pro Voice ID: Alexa-HD |
call
Phone (Twilio)
|
01:05 | Failed |
Negative
|
v2.4.1 | play_arrow |
|
Oct 24, 11:30 3 hours ago |
medical_services
Patient Intake Voice ID: Sarah-Warm |
call
Phone (Vonage)
|
08:44 | Completed |
Positive
|
v2.3.2 | play_arrow |
Showing 1-10 of 1244 conversations
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